Terms & Conditions
1. Introduction
Welcome to NOVAE Events Boutique & Lifestyle Management Agency (“NOVAE,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our event planning and lifestyle management services, as well as our website and related services. By engaging our services or using our website, you agree to comply with these Terms and Conditions. Please read them carefully.
2. Service Engagement
2.1. Event Planning: When you engage NOVAE for event planning services, we will provide a detailed proposal outlining the scope, objectives, and costs of the project. You are responsible for reviewing and approving the proposal before we proceed.
2.2. Lifestyle Management: For lifestyle management services, we will discuss your specific requirements and provide a tailored plan. You are responsible for providing accurate information and promptly notifying us of any changes.
3. Fees and Payments
3.1. Event Planning: Event planning fees will be outlined in the proposal, including payment schedules and any additional costs incurred during the project. Payments must be made according to the agreed-upon terms.
3.2. Lifestyle Management: Lifestyle management fees are determined based on the services requested. Payment terms and schedules will be discussed and agreed upon between the parties.
4. Cancellation and Refunds
4.1. Event Planning: Cancellation policies will be specified in the proposal. Refunds, if applicable, will be processed according to the terms outlined in the proposal.
4.2. Lifestyle Management: Cancellation policies for lifestyle management services will be discussed and agreed upon as part of the service plan. Refunds, if applicable, will be processed in accordance with the agreed-upon terms.
5. Privacy and Data Protection
We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
6. Intellectual Property
6.1. All intellectual property rights related to our services, including event concepts, designs, and materials, remain the property of NOVAE unless otherwise agreed in writing.
6.2. You may not use NOVAE’s intellectual property for commercial purposes without our prior written consent.
7. Liability
7.1. While we strive for excellence, NOVAE is not liable for any unforeseen circumstances, including but not limited to weather-related issues, venue availability, or vendor actions, that may affect the success of an event.
7.2. NOVAE is not responsible for any loss or damage to personal belongings during events or lifestyle management activities.
8. Termination
Either party may terminate the engagement for event planning or lifestyle management services with written notice. Termination terms, including any associated costs, will be detailed in the engagement agreement.
9. Governing Law
These Terms and Conditions are governed by the laws of Monaco. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Monaco.
10. Changes to Terms
NOVAE reserves the right to update these Terms and Conditions at any time. Revised terms will be posted on our website, and it is your responsibility to review them periodically.
11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at florence@novae.mc.
By engaging our services or using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.